THE PROBLEM · PEOPLE DON’T KNOW WHAT THEY’RE MISSING

47% of surveyed prospects who hadn’t visited Jackson cited a lack of area knowledge.

According to Visit Jackson’s 2025 Visitor Profile Survey. Strategic plan, pp. 14–15 · Survey of Visit Jackson leads, including 220 non-visitors.

THE SOLUTION

Jackson Welcome Centerat High Street and I-55

Clean restrooms. Easy access. Bright lights.

Give travelers a reason to exit I-55: convenient parking, flags, flowers and friendly people. A welcoming place to stop, stretch and feel comfortable.

Then, from the moment they walk in, introduce them to Jackson—stories and experiences right here, great food and places to explore just minutes away. Make it easy to stay a little longer.

What We’re Proposing ↓
Before-and-after concept showing the existing site in an inset and the proposed Southern-style Jackson Welcome Center and Eudora Welty Library, with gardens, parking, trolleys, a dog park and American, Mississippi and Jackson flags.
This is what it could look like. View rendering, properties & grounds →
INTRODUCTION · THE PROPOSAL

What we’re proposing.

  • A new facility at I-55 and High Street: Create a welcoming entrance to Jackson on a connected, three-property campus.
  • One Visit Jackson identity, online and on-site: Build the marketing around this facility and everything it offers. Connect social media, the website, signs, maps and the in-person welcome through consistent branding, imagery, language and hospitality.
  • An exceptional mobile experience: Help people discover the Welcome Center, see what it offers, get directions and choose a nearby experience in just a few taps—then keep guiding them after they arrive.
  • A welcome center and library together: House the Jackson Welcome Center and Eudora Welty Library in the facility as its civic centerpieces.
  • A dependable traveler stop: Provide clean restrooms, easy access, bright lights, convenient parking, flags, flowers and friendly staff.
  • Trolley-style bus purchases: Purchase accessible buses designed to look like trolleys and make this campus their central departure and return point.
  • A connected trolley network: Link downtown, museums, universities, healthcare institutions and business districts with convenient stops and a proposed single fare or hop-on, hop-off day pass.
  • Bicycles and scooters at the hub: Make them available for suitable routes, with central storage and organized pickup and return.
  • Jackson experiences from the moment people arrive: Offer on-site storytelling, an interactive tourism map and easy tour choices by trolley, car, bicycle or scooter—including short outings and lunches for downtown workers.
  • Jackson in Progress tours for our tri-county neighbors: Bring residents from across the metro downtown to see construction projects, redevelopment and improvements firsthand. Tell our own story—and show the good things happening in Jackson.
  • Gardens extending into downtown: Plant flower gardens and shade trees from the interstate exit along High Street, supported by lighting, wayfinding and comfortable public spaces. Extend the business-sponsored, self-watering planter model already used downtown, coordinating the corridor with the Mississippi Farmers Market and the fairgrounds.
  • A staffed, secure and well-maintained campus: Provide visible security, accessible boarding and waiting areas, daily cleaning and ongoing grounds care.
  • Nearby business recruitment and redevelopment: Bring restaurants, shops, offices and services into underused properties so visitors have more reasons to stay and spend.
  • A phased funding and operating plan: Combine eligible library, transportation and community funding with private investment, and establish who pays for and manages ongoing operations.
WHY A LIBRARY AND WELCOME CENTER—HERE?

Put Eudora Welty’s name
where people will encounter it.

The Welcome Center gives people a reason to come through the door. The library gives them a reason to engage, explore and stay.

A standalone library depends heavily on people already intending to visit one. At High Street and I-55, we can reach a much wider audience: travelers taking a break, downtown workers, local families and people setting out to explore Jackson. They may arrive for a restroom, directions or a trolley ride—and discover a library they never planned to visit.

A building bearing Eudora Welty’s name should make her legacy part of everyday life. Books, stories, learning and flower gardens belong in a visible, welcoming place where people can experience them. Honor her through what happens there, as well as the name over the entrance.

Each purpose makes the other stronger.

  • The Welcome Center brings people in. Easy interstate access, clean restrooms, bright lights, convenient parking and friendly staff make stopping a simple choice.
  • The library makes the stop meaningful. Reading, children’s activities, local history, literary exhibits and public programs introduce visitors to Jackson while serving residents year-round.
  • Residents keep the place active. Families, library users and downtown workers give it daily life alongside travelers passing through.
  • The location carries the experience into Jackson. Gardens along High Street, coordinated with the Farmers Market and fairgrounds, and trolley connections to museums and downtown encourage another stop, a meal or a purchase nearby.

Give people who didn’t come looking for a library the opportunity to discover one—and people who didn’t plan to explore Jackson a place to begin.

GROUNDED IN JACKSON’S PRIORITIES

One Proposal. Two Citywide Plans.

This proposal builds on two major documents already developed for Jackson: Visit Jackson’s 2027–2031 Strategic Plan and Jackson Rising’s Public + Private Partnership Opportunities. Their shared priorities provide a foundation for the High Street proposal—connecting tourism, cultural institutions, public space and economic development.

The chart shows where the plans align and how the Welcome Center and High Street corridor could put those priorities into practice.

How High Street gateway advances shared objectives
Visit Jackson
2027–2031 Strategic Plan
Jackson Rising
Public + Private Partnership Opportunities
What High Street gateway provides
Unite cultural destinations. Form a cultural tourism working group and coordinate promotion and ticketing.Enhance 2 · p. 36Civil Rights Mecca; coordinated arts programming and cultural routes.PDF p. 13One cultural starting point. Lead with the Civil Rights & Black Heritage tour, connecting Medgar Evers, Farish Street, Jackson State and Tougaloo with museums, music and local food. Invite institutions to develop shared passes.
Make Jackson easy to navigate. Simplify maps and align visitor signage across neighborhoods.Enhance 4 · p. 37Accessible street design and shared asset mapping.PDF pp. 6, 9A visible interstate front door. The former Shoney’s location anchors arrival, orientation, consistent maps and clear connections to citywide destinations, with accessible paths and loading. A shared day pass would let guests change participating routes without paying a new fare at every boarding.
Turn day trips into longer stays. Combine culture, dining and recreation in multi-day itineraries.Refine 1–2 · p. 33Economic growth and stronger city storytelling.PDF pp. 10, 14Give visitors reasons to stay. Help people already passing through add a nearby attraction, another stop or a meal. Measure additional time spent, attraction visits and referrals to local businesses.
Connect outdoor recreation. Convene parks, trail partners and outfitters; link outdoor experiences with food and culture.Enhance 3 · p. 37Museum Trail Completion; better public recreation spaces.PDF p. 12A starting point for accessible adventure. Connect Museum Trail trips, mountain biking, Mayes Lake paddling and neighborhood food stops. Include adaptive mobility and route-specific access information.
Strengthen cultural experiences and education partnerships.Enhance 2 · p. 36; Strengthen 1 · p. 38Library Innovation + Support Initiative.PDF p. 12Jackson Welcome Center & Eudora Welty Library. A working public library with learning, digital access and community programming, combined with visitor orientation and Jackson’s literary stories.
Connect institutions and local experiences. Strengthen educational partnerships and invite residents to host visitors.Strengthen 1 · p. 38; Refine 3 · p. 34Student retention and the JSU–downtown corridor.PDF pp. 10–11, 14Help students and families discover Jackson. The university tour highlights Jackson State, Tougaloo, Belhaven and Millsaps, linking campus visits to restaurants, neighborhoods and cultural destinations.
Improve lodging and reuse older properties. Evaluate development sites and alternative uses.Enhance 1 · pp. 34, 36Property reuse, neighborhood investment and medical-corridor planning.PDF pp. 10–11Improve the arrival corridor. Flags, flowers, trees, lighting and maintained public space at the Shoney’s site; evaluate neighboring lodging for family-support uses, including the Ronald McDonald House opportunity.
Engage residents and hospitality partners. Develop local familiarization tours and resident participation.Refine 3 · p. 34; Expand 1, 4 · pp. 40–41Neighborhood coordination and civic participation.PDF pp. 5–6, 11Make residents Jackson’s hosts. Offer downtown workers local lunch discoveries, short outings and employer-organized half-day experiences. Create “bring your guests” itineraries and invite businesses, guides and institutions to help shape them.
Coordinate partnerships and supplementary funding. Explore the charitable foundation and tourism leadership structure.Strengthen 4 · p. 39; Expand 3 · p. 41Joint investment, clear responsibilities and early visible results.PDF pp. 2, 6–7One implementation group and a phased funding plan. Bring Visit Jackson, the city, institutions, local business and community representatives and eligible applicants together. Assign project leads, verify site needs and separate each funding request and match.
Measure results. Track length of stay, attraction visits, satisfaction and partner activity.Thrive 1–4 · pp. 41–42; metrics · pp. 46–47Data-guided planning and public progress tracking.PDF p. 7A compact public scorecard. Track participating institutions, tour use, business referrals, access improvements and visitor feedback. Establish baselines before making economic-impact claims.

The first two columns summarize source objectives; the third is our proposed High Street contribution.

The strongest additional evidence

THE INFORMATION GAP

47% lacked area knowledge

Among surveyed prospects who had not visited, lack of area knowledge was the leading reason. This supports a clear front door, simple tour choices and better visitor orientation.

Visit Jackson, pp. 14–15. Lead-database survey: 375 responses, including 220 non-visitors; not a survey of all travelers.
THE LONGER-STAY OPPORTUNITY

11.9-hour day visits

The plan reports lengthy day visits and recommends multi-day itineraries. Our proposed starting point is smaller: offer easy add-on experiences for people already here, encouraging a few extra hours and a local meal.

Visit Jackson, pp. 15, 33. Survey findings are distinct from the plan’s geolocation estimates.
THE PARTNER MODEL

Build the network first

The plan expressly calls for cultural and outdoor working groups. Invite Visit Jackson to lead those conversations, with High Street as the gateway implementation partner.

Visit Jackson, pp. 36–37, 44.
THE NEXT STEP

Agree on the vision.
Then build the plan.

Bring the City, property owners, Visit Jackson, transportation partners, district businesses, the Mississippi Farmers Market and the Mississippi State Fairgrounds together to test feasibility.

Negotiate the property purchases, plan the garden corridor from the I-55 exit into downtown and establish phased funding, maintenance and operating responsibilities. Economic development remains the goal: more customers, stronger businesses and new private investment in the High Street gateway.

The question now: Is this the right place and the right shared vision for Jackson?

WHAT WE OFFER

Places & Experiences

Ten ways to discover Jackson, led by the Museum Trail and its museums. Start at the Welcome Center and choose the places that fit your time and interests.

2. Museum Trail

Discover Jackson’s museums, history, art and science. Walk or bicycle a Museum Trail segment, connect to more attractions by trolley or car, and stop for a local meal.

Explore this experience →

Turn these places into an outing.

Start with the time you already have. Discover one nearby place, add another if it interests you, then enjoy a local meal. Choose trolley, car, bicycle or scooter to fit the route. Choose from the ten offerings above and combine nearby places into an easy outing.

Come in for a quick stop. Leave with a little more Jackson.

Start by meeting a simple need: a clean restroom, a place to pause and a friendly welcome. Then introduce a story, a nearby attraction or a local meal that makes people want to explore. Reach people already passing through—and people who commute downtown every day without exploring beyond their workplace. Multi-day visits are welcome, but the concept should not depend on them. Show what is nearby, how long it takes and how to return. Help more people stop—and choose to stay a little longer.

You work in Jackson. Get to know Jackson.

Make discovery fit a working day: lunch at a local restaurant, a short nearby outing or an employer-organized half-day experience. Offer clear timing and an easy return to the office. Give commuters a reason to explore—and come back with family or friends.

FOR THE TRAVELER PASSING THROUGH JACKSON

They needed a stop.
We gave them a reason to stay.

They’re already on I-55, headed somewhere else. Start with what they need—and make discovering Jackson an easy addition to their trip.

  1. Before the exit: an easy choice on their phone.

    A passenger checking the next stop—or a traveler planning a break—finds the Welcome Center through Visit Jackson’s mobile website, social media or a map search. The message is immediate: clean restrooms, easy access, bright lights and a friendly welcome. Show the facility, parking, nearby fuel and food, directions from I-55 and the way back.

  2. Off I-55: a clear, welcoming arrival.

    Promote High Street, Exit 96B, before travelers reach it. Clear signs lead them to convenient parking, flags, flower gardens and friendly staff. Shell at 1263 High Street and Circle K at 1264 High Street provide nearby fuel; iExit lists Shell within 0–0.2 miles of the exit, depending on direction. The place they arrive at should look and feel like the one they saw on their phone.

  3. Inside: take care of the reason they stopped.

    Clean restrooms come first. Give them a comfortable place to stretch, pause and get oriented, with bright lighting, visible staff and well-kept grounds. Make the stop simple and reassuring.

  4. Then: “You’ve got time to see a little Jackson.”

    As they walk in, introduce a story or experience at the facility, a nearby attraction or a great local meal. Show how long each option takes and how to get there and back. Their phone keeps the same map and choices close at hand; a trolley, car, bicycle or scooter can turn a quick stop into a few memorable hours.

  5. Back on the road: a reason to return.

    Make returning to I-55 easy. They leave refreshed, perhaps having explored a place and enjoyed a meal they hadn’t planned on. Next time they pass through, Jackson is a stop they remember and choose.

Sources: September 2026 project review, Positioning Jackson as the Better Interstate Stop; iExit northbound / southbound; Mississippi Logos. Listings checked October 17, 2026.

THE LARGER PURPOSE · ECONOMIC DEVELOPMENT

One starting point. Opportunity for the whole area.

The goal is economic development across the entire Belhaven River District and the High Street corridor—from the interstate entrance into downtown.

The Welcome Center is a starting point for that investment. Its value should reach beyond the three-property campus: bringing more customers to existing businesses, helping vacant properties find productive uses and giving restaurants, retailers, employers and investors a reason to locate and grow throughout the surrounding area.

More customers for existing businesses

Connect interstate travelers, downtown workers, medical-care families, students and local residents with nearby restaurants, shops and services. Use tours, lunch outings, clear directions and business referrals to turn a stop at the Welcome Center into spending across the area.

New businesses and productive properties

Recruit restaurants, retailers, offices and professional-service businesses. Encourage reopening or reuse of closed restaurants and underused buildings, with investment in buildings, parking and complementary services throughout the district and corridor.

A stronger place to invest

Coordinate lighting, security, maintenance, pedestrian connections and convenient access. A welcoming, well-managed environment can support business confidence, employment and sustained private investment.

The garden corridor connects the investment.

Extend flowers, shade trees, lighting, wayfinding and maintained public spaces from the I-55 exit along High Street into downtown, with connections to surrounding businesses. Coordinate entrances, planting and pedestrian improvements with the Mississippi Farmers Market and Mississippi State Fairgrounds.

Build on Downtown Jackson Partners’ business-sponsored, self-watering planters—or a similar system—with clear sponsorship and maintenance responsibilities. The gardens should make the whole corridor more attractive to visit, work in and do business in.

Bring people in. Help them discover the area.

Use a coordinated Visit Jackson mobile website, social media, signage and welcome-desk experience to draw people to the facility and guide them onward. Trolleys, driving tours, bicycles and scooters connect that first stop with businesses and destinations. Give downtown workers easy lunch discoveries and short outings, then reasons to return with family and friends.

Judge success by what happens across the area: more customers and spending, stronger existing businesses, occupied buildings, new jobs and private investment. The Welcome Center, transportation and gardens are tools for achieving that result.

FOUR WAYS TO EXPLORE

High Street is the hub.
Jackson is the destination.

Start at the hub and choose your way to tour: trolley, car, bicycle or scooter. Bicycles and scooters would be available at the High Street gateway, with secure central storage and an organized pickup and return point. Plan equipment availability, maintenance and suitable route guidance with operating partners.

Trolley

Hop between participating routes with a proposed day pass.

Car

Get oriented at the hub, then follow a self-guided driving tour.

Bicycle

Pick up a bicycle at the hub and explore suitable trails and routes.

Scooter

Pick up a scooter at the hub for suitable nearby routes.

VISIT JACKSON / TROLLEY DESTINATIONS

One hub and one shared destination list. Select a destination below.

Jackson Welcome CenterMuseum TrailCivil Rights & BlackHeritageDowntown, Government &Historic JacksonUniversitiesBelhaven & Fondren — Foodand NeighborhoodsParks, Water & OutdoorRecreationJackson in Progress &RiverfrontUMMC ConnectionChildren’s Museum &LeFleur’s Bluff FamilyAdventure

Jackson Welcome Center & Eudora Welty Library

Start here, choose a destination and return to the hub.

Explore the hub →
PROPOSED TRANSPORTATION EXPERIENCE

Start at High Street. Discover Jackson from there.

The High Street is the hub. The rest of Jackson is connected through it.

An attractive, recognizable trolley network would make the High Street gateway Jackson’s central starting point—connecting downtown, UMMC, Belhaven, Jackson State University, the Mississippi Civil Rights Museum, the Eudora Welty Library and other cultural and commercial districts.

Pay once with a proposed single fare or day pass, then hop on and off across participating trolley routes. Return to the High Street gateway throughout the day to dine, shop, meet or explore.

Recognizable trolley service

Attractive trolley vehicles would be the primary visitor experience, with clearly identified routes and convenient stops near major destinations.

One fare. More freedom.

A single fare or day pass would cover participating trolley routes. Provide a phone-based option and a physical alternative, with clear validity periods. Destination admissions would be separate.

Dependable and accessible

Plan frequent, reliable service around visitors, workers and participating businesses, with convenient hub parking, accessible boarding, mobility-device space and clear audio and visual information.

One pass. Your kind of day.

  1. STARTHigh Street trolley hub

    Park, get oriented and visit a nearby business.

  2. MORNINGJackson State

    Explore campus history and culture.

  3. LUNCHBelhaven

    Hop off for a neighborhood meal.

  4. AFTERNOONCivil Rights Museum

    Continue with the same trolley pass.

  5. RETURNBack to the High Street gateway

    Shop, dine and gather before heading home.

A welcoming civic destination

The proposed Jackson Welcome Center & Eudora Welty Library would be architectural and civic centerpieces within a landscaped, secure, professionally managed hub. Shade trees, flowers, lighting, attractive architecture, clear wayfinding, comfortable waiting areas and accessible paths would make the district inviting.

Provide a visible security presence, appropriate staffing, regular maintenance and operational oversight. Avoid large bus staging areas, extensive transfer platforms and unmanaged waiting spaces.

Coordinate with transit. Keep the trolley identity.

Coordinate with Jackson’s transportation planning, JTRAN and future microtransit services. Explore compatible connections, eligible transportation funding and shared infrastructure.

The High Street proposal is a trolley-oriented civic and commercial hub, not a conventional citywide bus-transfer terminal.

Move the proposal toward an operating plan

Convene the City, transportation operators, Visit Jackson, institutions and High Street businesses. Negotiate property purchases and plan parking, routes, boarding access, service frequency, capital and operating costs, security and maintenance responsibilities, fare collection and revenue sharing.

Measure district foot traffic, business participation, spending, property reuse and private investment alongside ridership, wait times and accessibility.

Adaptive mobility belongs in every tour.

Include TerrainHopper for suitable outdoor routes and wheelchairs or mobility scooters for other outings. Plan equipment, route access and support around each guest.

Explore outdoor & adaptive mobility options →
02 / FUNDING

Funding Plan

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Funding sourceProposed requestVerified maxRequired matchAwardedStatusNext actionSource
John F. and Lucy Shackelford Fund Community Foundation for Mississippi$500,000UnknownUnknownUnknownProposed requestConfirm downtown-Jackson geographic eligibility; prepare year-round letter of interestOfficial ↗
IMLS National Leadership Grants for Museums Institute of Museum and Library ServicesUnknownUnknownUnknownUnknownPotential leadIdentify lead museum applicantOfficial ↗
IMLS Museums for America Institute of Museum and Library ServicesUnknownUnknownUnknownUnknownPotential leadIdentify eligible museum partnerOfficial ↗
IMLS African American History & Culture Institute of Museum and Library ServicesUnknownUnknownUnknownUnknownPotential leadDiscuss with qualifying institutionOfficial ↗
Mississippi Outdoor Stewardship Trust Fund MS Dept. of Finance & AdministrationUnknownUnknownUnknownUnknownPotential leadConfirm current program rulesOfficial ↗
Outdoor Recreation Legacy Partnership National Park Service / State Lead AgencyUnknownUnknownUnknownUnknownPotential leadConfirm local-government sponsorOfficial ↗
MDOT Transportation Alternatives (TA/TAP) Mississippi DOTUnknownUnknownUnknownUnknownPotential leadConfirm eligible sponsor and call timingOfficial ↗
FTA Buses & Bus Facilities / Low-No Federal Transit AdministrationUnknownUnknownUnknownUnknownPotential leadCoordinate with transit-eligible applicantOfficial ↗
EDA Public Works / Economic Adjustment U.S. Economic Development AdministrationUnknownUnknownUnknownUnknownPotential leadTie scope to CEDS / jobs caseOfficial ↗
Visit Mississippi Tourism Development Grant Visit MississippiUnknownUnknownUnknownUnknownPotential leadRevisit once programming existsOfficial ↗
Private / Foundation / Corporate Match Project partnersUnknownUnknownUnknownUnknownPotential leadBuild sponsor pipelineLocal pipeline
OPEN QUESTIONS

What we still need to figure out.

  • Property purchase negotiations: The owners of all three properties are known, and John Scarbrough is already in contact with them. Negotiate purchase prices, terms and timing.
  • Nearby closed restaurants: Which buildings could reopen or be reused, who owns them, and what condition are they in?
  • Zoning and permitted uses: What is allowed today, and what approvals would a welcome center, library, food service and trolley hub require?
  • Buildings and site conditions: What can be reused? What needs renovation, demolition, utility work or environmental review?
  • Access and parking: How would drivers enter from High Street, park and get back to I-55? Where would accessible boarding, safe crossings and bicycle and scooter storage go?
  • Existing welcome center and library: What are their current space, lease, parking and visitor needs? Would the responsible organizations consider this location?
  • Daily operations: Who staffs the welcome desk, keeps restrooms clean, provides security and maintains the buildings, lighting and gardens?
  • Tourism and transportation partners: Who provides the experiences, trolley service, bicycles and scooters—and at what hours, frequency and cost?
  • Costs and funding: What would each phase cost to build and operate, which funds are actually available, and what private investment is needed?
  • Demand and timing: How much traffic can we realistically attract, what will travelers and downtown workers use, and how does Big Fix construction affect access and timing?
  • Approvals and partner agreements: Confirm site control, partner participation, endorsements and construction approvals for this proposed campus.
  • Funding reconciliation: Reconcile the earlier $4.8M library framework, the proposed $500,000 Shackelford request, eligibility, available balances and matching requirements. No award or combined funding total is established; the $5.3M scenario depends on the request being additional.
  • Maps and operating details: Verify property boundaries by survey and develop actual trolley routes, stops, schedules, fares and pass agreements. The maps show approximate boundaries or schematic connections; the tour examples are concepts.
  • Evidence and project scope: Document traffic assumptions and visitor demand. Published analytics describe the existing market; citywide JXN Rising investment figures provide context rather than funds allocated to this campus.
  • Dallas Cowboys specialty tag: Secure team/NFL branding permission; identify an eligible nonprofit beneficiary and authorized uses; obtain state legislative authorization and Department of Revenue design approval; set the fee distribution and renewal structure; and estimate demand, net proceeds and operating-budget coverage. Mississippi DOR lists a standard presale requirement of 300 plates unless legislation specifies otherwise. DOR process · Specialty plate fees and recipients.
  • Make High Street the preferred stop: Develop a coordinated Visit Jackson social-media campaign, mobile website, advance signage, digital directions and business partnerships that help travelers choose this exit. Confirm current services and easy routes back to I-55.

Questions for feasibility work with property owners, the City, Visit Jackson and operating partners.

Analytics

The opportunity, in a few numbers.

People already come here. Give them a reason to stop, explore, eat—and return.

Visitors spend on experiences.

Selected visitor spending categories · Jackson & Hinds County

Food & drink$267.6M
Recreation$208.5M
Lodging$166.0M
$0$300M

Visit Jackson, May 5, 2026 · Latest figures cited; underlying year not stated. These categories are only part of total spending.

They travel. They come back.

Jackson visitation measures · FY2025

57.3%

Visitors from more than 250 miles away

72.2%

Repeat visitation

Visit Jackson FY2025 Annual Report, p. 23 · Separate measures; percentages do not add together.